Frequently Ask Questions
What is finqube.io?
Finqube is a new financial platform, developed with a lot of passion for Stocks and ETFs. And yes we know, there are plenty of other financial platforms out there, but with Finqube we want to bring the best and most amazing tools and features together.
There should be no need anymore to jump between other platforms to analyze the stock you are looking for. Finqube.io should be your new home for analyzing, researching and screening stocks on global exchanges.
For over 50.000 stocks, our algorithm quantifies financial data and provides a rating between A+ and D- together with a final score, the iSqore. Our platform will help you to identify where a company has its strength or weakness.
Read more about our iSqore and other features.
Do you have a refund policy?
We offer a 100% refund of your first billing cycle within the first 14 days, no questions asked. You just have to contact us and we will initiate the refund immediately.
How to cancel my subscription?
You can easily cancel your subscription at any time in your user profile settings. Alternatively, you can submit a cancellation request using this cancellation form. If you have any questions, please don't hesitate to contact us via email.
What currency can I pay in?
For European users, we will charge in EUR and for non-European users, we will charge in USD.
Do you offer a discount for annual billing?
Yes, we offer a discount of roughly 17% for annual billing (79.99) vs. monthly billing (7.99) as we believe it should be rewarded to those who think long-term.
Can I upgrade or downgrade my choosen plan?
Absolutely, you can upgrade or downgrade your plan anytime in your profile settings. If you experience any errors or problems, please don't hesitate to contact us.
Can I request a data correction?
Yes, anytime you can contact us to inform us that we have incorrect data points. We rely deeply on the data quality of our data vendors. But it can always be the case that some data is incorrect or corrupted. We are happy to request corrections very quickly.
As per our disclaimer and terms of use, we cannot guarantee the accuracy of any data on finqube.io.